Production and transit schedules

Production and shipping schedules depend on the specification, order quantity, approval status and transport conditions. No fixed dispatch or arrival date is established by this page. Confirm the current schedule in writing before making project commitments.

Access, unloading and installation

Check the delivery route, vehicle access, doorways, lifting or unloading needs and safe storage space. Unless expressly included, site preparation, unloading equipment, utility connections and installation are separate responsibilities to be agreed before shipment.

Inspection on receipt

Inspect the packaging and delivered items promptly. Record visible damage or shortages with clear photographs and retain packaging and delivery records. Report concerns through the order correspondence so they can be reviewed against the agreed delivery arrangements.

Installation documents

Use the approved layout and appliance instructions for utility connections, ventilation and opening clearances. Arrange qualified installation where needed and keep the relevant manuals with the kitchen.

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